Support & Help
Hum yahan hain — koi bhi sawaal ho, WhatsApp kijiye.
FAQs
Udhaar Sarthi Khatabook se kaise alag hai?+
Hum sirf khata nahi hain — hum polite Hinglish WhatsApp reminders bhejne mein help karte hain jo customer ke saath aapka rishta bachaate hain. Trust score, split UPI, aur loyalty automation bhi mila hai.
Mera data safe hai?+
Haan. Aapka data encrypted cloud (Lovable Cloud, Supabase infrastructure) par store hota hai, aur sirf aap access kar sakte ho. Kisi bhi customer se message aapke apne WhatsApp se manually jata hai — hum aapke naam se automated spam nahi bhejte.
Free plan mein kya milta hai?+
10 customers tak — polite reminders, basic UPI link, trust score, cloud backup, PWA — hamesha ke liye free.
Premium plan cancel kaise karein?+
WhatsApp par +91-8851666208 par message karein ya suraj.gasdeveloper@gmail.com par email karein — hum 24 ghante mein cancel kar denge. Refund policy dekhein: /refund
Payment fail ho gaya toh?+
Razorpay se paisa 5–7 din mein automatically wapas aa jayega. Agar 7 din baad bhi issue ho, humein WhatsApp karein.
PWA install kaise karein?+
Chrome/Safari mein Udhaar Sarthi kholein → menu → 'Add to Home Screen'. Ab dukaan mein ek tap se app kholein.
Kya UPI ID zaroori hai?+
Nahi, lekin recommended hai. UPI ID Settings mein add karne ke baad customer ek tap se pay kar sakega — recovery rate 3-4x badh jati hai.